Retailers need to be on high alert against new scam

Vincent Page, of Antiques on High, celebrates one year in business. Picture: Antiques on High (Image: Archant)

As the euphoria from Folk Week gently fades into the background, we can bask in the fact that it was the first full blown event since 2019.

Although the harsh reality of business reminds many not to get caught out by the sophisticated scams which appear to be sweeping the area.

Currently moving around the country are several people who claim to be collecting a variety of goods for others which have already been paid for, producing a phone with a bank account to show payment made to the unsuspecting shop assistant, before very politely walking out of the store with several hundred in some cases thousands of pounds worth of unpaid for goods eagerly handed over by the unsuspecting assistant.

In order to attempt to combat the current wave of scams which appear to be circulating around the Southwest we have formed a “What’s app” group called “Sidmouth retailers”.

A similar group has been used to great effect in Bowness on Windermere whereby it allows business owners to immediately notify everyone who belongs to the group of potential scams, shoplifters etc using text photos and CCTV footage which can ultimately be used to furnish the Police with evidence.

Obviously, there will be those who feel its not for them and those who are not affected, but it is an effective way of using technology to combat the more sophisticated methods used by the scammers.

Using prepaid debit cards to activate a card machine can easily be spotted as the scammer then types in a remembered 16 digit code from someone else’s card, remember any card pin is only four digits long so, if someone types in more than four they are up to no good. Sadly, my remedy for these people cannot be published, but you are at all times in charge of your own premises and can refuse to serve anyone and ask them to leave.

Whilst this may seem an odd topic to be bringing to the attention of business owners the winter months always brings out more fraudsters as they attempt to gain a large haul in for Christmas so please be aware, fore warned is fore armed.